Information Covered by This Policy

This Policy covers personally identifiable information and other visitor information collected by Nexceris and our advertising partners and affiliations on the Website (sometimes referred to as the “Site”) and through other means, including sweepstakes and other promotional programs and directly by our customer service department.

Use of the Subscription Service

The Subscription Service

Our online Subscription Service allows us to build marketing webpages on our servers where visitors can learn more about the company, download content, and provide their contact information and other demographic information. This information, which is stored and managed on our service providers’ servers, is then used so that the visitors can be contacted about their interest in the company’s goods or services and interact with the company.  Information that we collect and manage using the Subscription Service for our own marketing belongs to us and is used, disclosed and protected according to this Privacy Policy.

Information We Collect

When You Visit our Website

You are free to explore the Website without providing any information about yourself. When you visit the Website or register for the Subscription Service, we request that you provide Personal Information about yourself, and we collect Navigational Information.

“Personal Information”

This refers to any information that you voluntarily submit to Nexceris and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Website, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

“Navigational Information”

This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the “Navigation Information” section below.

How We Use Information We Collect

We use the information we collect only in compliance with this Privacy Policy.

We Never Sell Personal Information

We will never sell your Personal Information to any third party.

Use of Personal Information

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to: (a) improve your browsing experience by personalizing the Website and to improve the Subscription Service; (b) send information to you which we think may be of interest to you by post, email, or other means; (c) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you. We may, from time to time, contact you on behalf of our Nexceris business divisions (fuelcellmaterials, NTM Sensors, and Li-ion Tamer^®) about a particular offering that may be of interest to you. In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.

Use of Navigational Information

We use Navigational Information to operate and improve the Websites and the Subscription Service. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Nexceris.

Use of Credit Card Information

If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use the information you provide except for the sole purpose of credit card processing on our behalf.

Security of your Personal Information

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive Personal Information (such as a credit card number and/or geo-location data) is collected on our Websites and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

External Websites

Our Website provides links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

Retention of Personal Information

We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described in “Opting Out and Unsubscribing” below. If you provide information to our customers as part of their use of the Subscription Service, our customers decide how long to retain the personal information they collect from you. If a customer terminates its use of the Subscription Service, then we will provide customer with access to all information stored for the customer by the Subscription Service, including any Personal Information provided by you, for export by the customer according to our agreement with our customer. After termination, we may, unless legally prohibited, delete all customer information, including your Personal Information, from the Subscription Service.

Compelled Disclosure

We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

Cookies, Beacons and Other Technology Information

A Cookie is a small file stored on your computer by a website to give you a unique ID (each, a “Cookie”). Nexceris uses Cookies to track visitors to this Site, to recognize customers in order to present more personalized content and provide persistent login functionality, to improve and enhance a visitor’s experience on the Site and to advertise and market our products and services, including by targeting specific or promotional offers to you. Cookies are also used to assist Nexceris in customizing Site information or in improving the performance or usability of the Site.

Nexceris also contracts with a third party data collection and reporting service (“Third Party Service”) to collect and analyze information regarding customers and other Site visitors and their use of the Site. The Third Party Service may store data or use Cookies on Nexceris’ behalf to collect such information. The Third Party Service is contractually prohibited from using information obtained in the course of providing these services to Nexceris in any manner other than solely for Nexceris’ business purposes and as agreed to by this Privacy Policy.

Our Site may also use a technology called “web beacons” or “tracking pixels.” These may also be referred to as “Action Tags,” “Clear GIFs” or “Web Beacons” or “Web Bugs.” This technology, which may also involve the use of Cookies, allows us to monitor activity on the Site and to understand which pages you visit on our Site. These tracking pixels allow us to understand the effectiveness of our advertising and marketing and are used to help us optimize and tailor our Site for you and other future website visitors, as well as to recognize users by accessing Cookies for the use and purpose noted above. In addition, Web Beacons allow us to know whether or not you received and opened our emails to you.

Setting your Cookie Preference

Most browsers are initially set to accept cookies. However, you can adjust your computer browser settings so that you are informed when a Cookie is being placed on your browser. You can also set your browser to decline or accept all Cookies. However, you must accept Cookies if you need to access pages on the Site that enable you to review or use your confidential account information. These Cookies are essential for Site administration and security.

IMPORTANT NOTE: If you configure your computer to block or erase Cookies, you will not be able to use all or certain parts or features of this Site.

Newer browsers provide sophisticated controls for accepting or rejecting Cookies, including the ability to notify you when your browser encounters a Cookie at a website. Refer to your browser or ISP’s Help feature to find out more about how to set these controls. Use the links below to find the latest versions of popular browsers:

• Internet Explorer
• Firefox
• Google Chrome
• Safari

Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Site. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

DNT Disclosure Pursuant to Section 22575 of CalOPPA

This website complies with California’s Online Privacy Protection Act by disclosing the collection and use by Nexceris and its authorized third parties of your personally identifiable information (“PII”). In addition, if you direct your web browser to send a Do Not Track (“DNT”) signal, we may prevent access by you to the Website. In the alternative, we may allow access to the Website, but if we allow access, we will restrict the collection of PII pursuant to your browser’s DNT signal. To learn more about DNT signals, please see http://allaboutdnt.com. Nexceris values our customers’ privacy choices and will take all reasonable steps to comply with your affirmative direction to opt-out. See opt-out below.

Information Use and Sharing

This website complies with California’s Online Privacy Protection Act by disclosing the collection and use by Nexceris and its authorized third parties of your personally identifiable information (“PII”). In addition, if you direct your web browser to send a Do Not Track (“DNT”) signal, we may prevent access by you to the Website. In the alternative, we may allow access to the Website, but if we allow access, we will restrict the collection of PII pursuant to your browser’s DNT signal. To learn more about DNT signals, please see http://allaboutdnt.com. Nexceris values our customers’ privacy choices and will take all reasonable steps to comply with your affirmative direction to opt-out. See opt-out below.

Sharing Information with Third Parties

Nexceris does not provide personally identifiable information to any third parties.

Opting Out

At Nexceris, the choice is in the hands of our customers. You may OPT OUT if you do not want to receive email commercial advertisements or promotions from us in the future. In order to OPT OUT for any of these purposes, use any of the methods listed below. When corresponding, customers should also include their Nexceris account number.

To OPT OUT of email communications:

• Email us:info@nexceris.com
• Customer Service: 1-614-842-6606

Access to, Updating or Deletion of Collected Information

Upon request, Nexceris will provide to individuals the ability to correct, update, or remove their personal information collected by Nexceris. Customers shall be responsible for keeping their contact information current and accurate and may do so by checking and, if necessary, modifying their profile.

To request that we correct, update, or remove personal information from our databases:

• Email us:info@nexceris.com
• Customer Service: 1-614-842-6606

Security

Making sure our customers feel secure is a top priority at Nexceris. Nexceris is committed to our customers’ needs and is continually working toward setting and improving the security of our Site. www.nexceris.com currently uses a 128-bit SSL (secure socket layer) for the encryption of transactions on its website. It encrypts all of your personal information, including credit card number, name, and address. Please remember, however, that you are responsible for maintaining the secrecy of your user IDs and passwords and absolute security on the Internet cannot be guaranteed.

Third Parties

This Policy covers only information received or collected by Nexceris via the Site. The Site may contain links to the websites of third parties. The third party websites that may be accessed from the Site have separate privacy, data collection, data transfer and email policies. Although Nexceris is interested in customer feedback regarding these links, it is not responsible for the privacy practices, security or content of any of them, or for any events that occur as a result of using these links or visiting any of the websites of third parties.

Non-U.S. Users

The site is operated in the United States by U.S. Citizens and is made available for U.S. Customers of Nexceris. The site may be accessible outside of the United States but if you are accessing the Site from outside of the United States, the level of privacy restriction may be lower than if you were accessing the Site from within the United States.

Consent

By your use of this Site, you consent to this Policy. Nexceris reserves the right to change this Policy at any time. All changes will be posted on this page. Your continued use of the Site will constitute your acceptance of such changes. Check back regularly for updates to this Policy and the latest privacy policy information.

Questions

If you have any questions or suggestions regarding our Privacy Policy, please contact Nexceris by email at info@nexceris.com or call 1-614-842-6606.